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FAQ

Frequently Asked Questions

 

“We are offering FREE shipping to the Lower 48 States and Canada”. You will also get a tracking number to track your order.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall “shipping time”.
USPS standard delivery timeline.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:

  • The item you ordered did not arrive within the time guaranteed on the shipping policy page.
  • The item you received is defective

See SurWayDM Shipping Policy.

Please review our complete return and refund policy here: https://www.surewaydm.com/pages/refund-policy
If you have already placed an order with us, please contact SureWayDM customer service at customerservice@surewaydm.com right away to correct your shipping address. For future use, you can update you shipping address by logging into you account here.

You can create a new account at the end of the order process or on the following page: Create new account. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.

No, you don’t have to create an account. But there are a few advantages if you create an account.

  • You never have to enter your billing and shipping address again
  • Find all of your orders, subscriptions and addresses in your account
  • Download invoices of your orders

Jewelry for Women

SurewayDM Best Sellers

Women's Bracelets

Women's Necklaces

Engagement Rings

women's earrings