Frequently Asked Questions
“We are offering FREE shipping to the Lower 48 States and Canada”. You will also get a tracking number to track your order.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:
- The item you ordered did not arrive within the time guaranteed on the shipping policy page.
- The item you received is defective
See SurWayDM Shipping Policy.
You can create a new account at the end of the order process or on the following page: Create new account. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
No, you don’t have to create an account. But there are a few advantages if you create an account.
- You never have to enter your billing and shipping address again
- Find all of your orders, subscriptions and addresses in your account
- Download invoices of your orders