Frequently Asked Questions
Holiday Shipping Deadlines is Dec. 10, 2021
No, you don’t have to create an account. But there are a few advantages if you create an account.
- You never have to enter your billing and shipping address again
- Find all of your orders, subscriptions and addresses in your account
- Download invoices of your orders
“We are offering FREE shipping to the Lower 48 States and Canada”. You will also get a tracking number to track your order.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall “shipping time”.
USPS standard delivery timeline. International Orders Depends on Different carries. In General, Delivery to Europe would take 10-12 Business days. Delivery to Australia, takes u to 45 business days.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:
- The item you ordered did not arrive within the time guaranteed on the shipping policy page.
- The item you received is defective
See SurWayDM Shipping Policy.
Please review our complete return and refund policy here: https://www.surewaydm.com/pages/refund-policy
If you have already placed an order with us, please contact SureWayDM customer service at firstname.lastname@example.org right away to correct your shipping address. For future use, you can update you shipping address by logging into you account here.
You can create a new account at the end of the order process or on the following page: Create new account. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.