Frequently Asked Questions
Holiday Shipping Deadlines is Dec. 10, 2021
No, you don’t have to create an account. But there are a few advantages if you create an account.
- You never have to enter your billing and shipping address again
- Find all of your orders, subscriptions and addresses in your account
- Download invoices of your orders
“We are offering FREE shipping to the Lower 48 States and Canada”. You will also get a tracking number to track your order.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when:
- The item you ordered did not arrive within the time guaranteed on the shipping policy page.
- The item you received is defective
See SurWayDM Shipping Policy.
You can create a new account at the end of the order process or on the following page: Create new account. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.